Indoor Climate Controlled Storage Units with Controlled Access
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FREQUENTLY ASKED QUESTIONS
Q:
Is your storage facility climate controlled?
A:
Yes, our facility is heated.
Q:
What pest control and cleanliness measures do you take?
A:
We have a pest control company that regularly monitors any pest activity. Our units are also cleaned and painted after each customer vacates the unit.
Q:
What is the access like to get into your unit?
A:
Access to your storage unit is 7 days a week, 6 a.m. to 10 p.m.
Q:
How long of lease am I required to sign?
A:
There is no lease. You are required to sign a Use Agreement which is renewed monthly.
Q:
Do I need to provide my own lock?
A:
You can provide your own lock, however we also have locks for sale.
Q:
Do you provide moving carts and dollies?
A:
Yes, we have several moving carts and dollies.
Q:
Am I required to purchase insurance for my unit?
A:
You are not required to purchase insurance but we do recommend it at a nominal cost.
Q:
Do you have any security on site?
A:
Yes we have 24 hour video surveillance, all entrances and exits are alarmed and a security company patrols the property every night.
Q:
What size of storage unit do I need?
A:
Please refer to the storage unit sizes page.
Q:
Do you offer moving supplies?
A:
Yes, we have a variety of moving boxes and moving supplies for sale.
Q:
Are there restrictions on what can be stored?
A:
We do not allow food, chemicals, and flammables to be stored in our facility. We do allow motorcycles as long as the gas tank is empty, and barbecues as long as the propane tank is empty.
Q:
Do you take reservations?
A:
Yes, we recommend calling 1-2 weeks in advance of your move-in date to reserve as availability fluctuates.
Q:
How much notice do I need to give before vacating?
A:
We do not require any notice, but would appreciate it if you let us know as early as possible.
Q:
What size are the doors on the storage unit?
A:
We have 2 different types of storage units. The original units have doors that are 3 feet by 7 feet and the newer units have doors the full width of the unit.
Q:
Do you offer moving services?
A:
No, but we do rent U-HAUL trucks and vans on site for the convenience of our customers.
Q:
Do you require a deposit?
A:
Yes, we require a $40.00 deposit.
Q:
What kind of documentation is required to rent a storage unit?
A:
We require a driver’s license or photo ID and a credit card to have on file. You can pay by credit card, cheque, debit or cash.